If so, enter your Zoho password to proceed further. You might be prompted to enter your password. Once you have deleted the Organization, you can follow the instructions below to close the account.Delete domains and Organization - You need to remove all the domains associated with your organization and further delete the organization.In case you have an active Zoho Mail Subscription, you need to cancel the Subscription before closing the account. Cancel Subscription - If you are a free plan user and have not subscribed to any paid services, you can skip this step.If you are a Super Administrator of an account, you will be able to close the account only after the following actions are completed: Steps for Super Administrators to Close the account: You will lose access to all the Zoho Applications. When you close the Zoho Account, this will close the Zoho account across all Zoho Applications like CRM/ Recruit/ Mail/ Docs and so on. The Organization Setup will be removed and you will now be converted to a Zoho Mail personal user the organization will permanently delete all user accounts and associated data across all Zoho services (Mail, CRM, etc.) Close Account.After deleting ALL the domains, navigate to the Organization from the left pane.Make sure that you have deleted all the domains you've added to your account.Login to Zoho Mail Control Panel as the Super Administrator.
If you are unsure of the process, we recommend getting in touch with remove such domains. The domains registered through Zoho can also be deleted from the Domains section. Hover over the domain which you wish to delete and click the Delete icon to delete your domain. All the domain-based aliases and email addresses associated with the deleted domain will be removed automatically from your account.Login to Zoho Mail Control Panel as an Administrator.You need to remove all the domains mapped under your organization before you delete the organization. Select all the users (except yourself) and click the Delete option.Login to Zoho Mail Control Panel as an Administrator.Steps to Remove usersĪs the first step, you should remove all the users (except yourself) listed under your current organization. Ensure that you have backup of all the data before you begin deleting the organization as the data can't be recovered once the organization has been deleted.
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